On-site Community Association Manager

The community association manager will lead the development and promotion of the overall vision, goals, objectives, and strategies for the community association, following their organizational strategic priorities. Primary focus is on all aspects of the common daily services needed to efficiently operate and manage this multi-unit building and property. He/she will be responsible for the direct outsourced staff and also responsible for indirect reports of security and cleaning staff. The Manager will be responsible for the assets, processes, and work activities of this property, to ensure the highest quality service levels are maintained and business unit goals are aligned. The Manager shall have knowledge of Florida Condominium laws so the BOD can consult with the Association’s Attorney if necessary and he or she will also have a thorough understanding of the community association governing documents and will ensure all owners and renters comply with our rules and regulations, without exception . Annual written performance evaluations of the Manager and all employees, will be a joint effort between the Outsourced Partner and the community association BOD, with BOD sign off prior to final decisions impacting salary and other terms and conditions of employment with Outsourced Partner.

DUTIES AND RESPONSIBILITIES:

• Under the direction of the President and BOD, oversees the financial and operational activities for the 2-million dollar+ budget for the 110-unit community association Building and Property.

• Assists in the review and renewal of all vendor services.

• The Manager is expected to find cost savings.

• Able to create a RFP and leveling sheet and present to BOD.

• He/she understands variance reporting and is able to deliver a monthly variance report

• Develops relationships and strategic initiatives that support all Owner interests and

assures that they have a “best in class” experience.

• Provides direction in order to facilitate appropriate resources are available to achieve this objective.

• Develops peers to meet the current and future needs of the community association and maximize opportunities to retain staff.

• Models and cultivates behaviors that achieve building success, including leadership skills, collaboration, accountability, and ownership of his/her actions.

• Is available and highly visible/known by all Owners and other residents.

• Directs work groups and peers to achieve service commitments by including sustainable,

• measurable, accurate, reliable, and timely execution of project deliverables.

• Provides day-to-day leadership and direction, including developing and administering

• policies, business processes, quality standards, measurement criteria, and operating

• budgets.

• Sets high standards and encourage new ideas for improving overall operational

• performance.

• Conducts a daily inspection of the property and systems.

• Documents and sends work orders to vendors and in-house mechanics daily.

• Seeks cost savings from contractors

• In the absence of a project manager, the community association manager will be responsible to manage all aspects of any contractor work and will assure that all contract terms, conditions, warranties, guarantees, etc. are provided to the property at all times. If contractor(s) are not fulfilling these duties, this will be address directly with them and updates will be promptly reported to the BOD.

• Community association manager will be on call 24/7. In the event of property emergencies, occasional on site after hour visits may be required to address these situations.

• The Manager is responsible for conveying to the security guards, housekeepers, other

staff any information regarding vendors, guests either for building or unit owners who will be coming to the property, assuring all protocols, procedural rules, and the Association policies are complied with by all on the property.

• Schedules all vendor activities and ensures proper documentation is in order.

• All files are to be kept using “best-practice” methodologies, consistent with the organization

• Skills in Facilities Management.

• In addition, diligent records will be kept for all official records. These will be ready within

10 days, as required per Section 718.111(12)(c) of the Florida Statutes and our governing documents. If any unit owner asks to see any and all official records, the Manager must inform the President and the BOD needs to be made aware of this request. Must assure appropriate and timely postings of all Association meetings in accordance with Florida Statue 718.

• The Manager is required to attend all board meetings and deliver a manager's report. Manager will set-up technology, take roll call, and any other directives by the BOD of ethical and practical nature.

• The Manager will also coordinate the annual meeting in January.

• The Manager is responsible for the Association’s current and past documents (for historical purposes) are up to date and accessible on the outsourced partner’s portal.

• The Manager shall advise all Committees the rules and regulations of operating a committee meeting within the Association’s Governing Documents

• Is responsible for ensuring all Owner Assessments are properly calculated and that

• Quarterly Assessments are mailed out and paid by the Owner in a timely manner.

• The Manager should strive to keep the community association Building and Property compliant with all local, regional state, and/or federal requirements/statues/codes.

• Understands the need for clear, concise and accurate communications, including but not limited to verbal and written methods. Maintains excellent grammar, spelling, and structure in all communications and is able to prepare reports, documents, and other analytics using the latest software available.

MINIMUM QUALIFICATIONS:

Required Certifications, Registration or Licensure:

• CAM/certification

• Prefer the candidate also take the Condo Board Certification educational program approved by the State of FL

Minimum Knowledge and Education:

• Bachelor's Degree in Business Administration (or comparable field) – Master’s Degree preferred

Minimum Work Experience:

• 7+ years of previous top leadership role responsibilities at a 75+ unit facility in a condo environment

Specific Knowledge, Skills, Abilities

• Experienced and knowledgeable in using computers and software applications.

• Analytical skills necessary to conduct research, analyze and interpret data, resolve complaints, identify problems, and propose courses of action relevant to benefits strategies.

• Communication skills, verbal and written, necessary to exchange information and collaborate with a wide variety of individuals.

• Effective speaking skills are necessary to give presentations and training to various groups.

• Effective writing skills necessary to answer complaints and prepare reports, proposals and recommendations.

• Interpersonal skills necessary to develop effective relationships with a wide variety of individuals

• Must be able to do a RFP

• Must be able to do a leveling sheet

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• Please provide your CAM License number.

Education:

• Bachelor's (Required)

Experience:

• Community management: 7 years (Required)

Language:

• English (Required)

Ability to Commute:

• Hillsboro Beach, FL 33062 (Required)

Work Location: In person